Refund Policy

At Orin Collectives, your satisfaction is our priority. We offer a 14-day money-back guarantee on all orders.

When Are You Eligible for a Refund?

You are eligible for a full refund if:
• You received a damaged or defective product
• You received the wrong item
• Your order was not delivered within the stated timeframe

Refund Process

1. Contact us within 7days of receiving your order
2. Email us at orincollectives038@gmail.com or WhatsApp us at 0310 7025141
3. Share your order details and a photo of the product
4. Once approved, your refund will be processed within 3–5 business days

Refund Method

Refunds are issued via the same payment method used at checkout. Bank transfer refunds may take 3–7 business days to reflect.

Non-Refundable Situations

• Items returned after 14 days of delivery
• Products that have been used, washed, or altered
• Items damaged due to customer mishandling

For any refund queries, please don't hesitate to reach out:
📧 orincollectives038@gmail.com
📞 0310 7025141